Terms and Conditions

All users of CrossedIndustries.com are subject to and agree to the following terms and conditions and other applicable laws. Accessing our site indicates you agree to the Terms and Conditions set forth in this document. By using CrossedIndustries.com, you represent that you are 18 years of age or older. Or if you are younger than 18 you are visiting the site under the supervision of a parent or guardian.

Copyright

All web site design, text, graphics, the selection and arrangement thereof, and all software Copyright © 2016-Current Crossed Industries™. All rights reserved.

Permission is granted to electronically copy and print in hard copy portions of this web site for the sole purpose of placing an order with Crossed Industries. Reproduction to distribute, sell, lease, display or create derivative works from is strictly prohibited. No commercial use of any of the information provided on CrossedIndustries.com for the benefit of another business is allowed unless expressly given permission in advance. Any other use of materials on this web site – including reproduction for purposes other than those noted above, modification, distribution, create derivative work or republication – without the prior written permission of Crossed Industries. is strictly prohibited.

Unless indicated otherwise, the products in our catalog or this website are not manufactured by or on behalf of General Motors®, Ford®, DaimlerChrysler®, Jeep®, Nissan®, Honda®, Toyota®, Mitsubishi®, Mazda®, Isuzu® or any other name brands CrossedIndustries.com may carry or supply information regarding. No affiliation or connection with, or sponsorship or approval by any of these organizations is intended. Crossed Industries™ and CrossedIndustries.com™ are trademarks of Crossed Industries™.

The entire content included in this site, including but not limited to text, graphics, the Crossed Industries logo or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Crossed Industries and its affiliates. The collective work includes works that are licensed to Crossed Industries.

Trademarks

Crossed Industries: Copyright © 2016-Current Crossed Industries™ All Rights Reserved. Crossed Industries™ and CrossedIndustries.com™ are registered trademarks of Crossed Industries™. All respective manufacturers and brands Crossed Industries carries are duly trademarked and copyrighted under their individual terms of service as well.

Warranty Disclaimer

Each and every product on our site is backed by a manufacturer’s warranty. Although the specific terms of warranties vary from product to product, many of these products are warranted for the life of the vehicle. If you want specific warranty information on a particular product, please contact our Customer Service Department at (863) 439-7616. Crossed Industries is not responsible for providing warranty or returns, but we will facilitate this process with the manufacturer to help you.

Installation

Crossed Industries, L.L.C. is NOT responsible for any damage or failure resulting from improper installation.

Typographical Errors

In the event that a CrossedIndustries.com product is mistakenly listed at an incorrect price; Crossed Industries reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Crossed Industries reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Crossed Industries shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Crossed Industries without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Use of Crossedindustries.com Website

During your time spent on CrossedIndustries.com, you may be prompted to create a log in account, or this account may be created during the checkout process if you purchase something from our online store. This identification / log in information will be used by you to gain access to certain password protected ‘member’ areas of CrossedIndustries.com. You will be under our terms and conditions during these time periods as well.

As such you are solely responsible for all access to and use of this site by anyone using the identification information created and assigned solely to you for your account log in. This includes, but is not limited to all communications, financial obligations and transmissions during such use. It is imperative you protect your account information for your own security.

If you feel as though your username and password has been compromised, please contact our Customer Loyalty team at (863)439-7616. For information regarding your privacy and information, please read our Privacy Policy.

Product Reviews and Other Feedback

Except otherwise stated, anything you submit on CrossedIndustries.com or emailed to CrossedIndustries.com in the form of comments, techniques, questions, review, submissions, photos, videos, and suggestions is subject to being published. It will be treated as open, non-confidential and royalty-free. Submissions of this manner will be regarded as perpetual and transferable right to use, copy and distribute for display and publishing.

Discounts

  • Discounts codes cannot be applied to previously placed orders.
  • Discounts codes are not transferable or redeemable for cash or credit.
  • Certain products are excluded from discount codes.
  • To apply a discount code, you must enter it prior to completing the order.

Cancellation

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

  • If you cancel your order BEFORE A NON-BACKORDERED ITEM has been shipped, you will be assessed a 5% cancellation fee before credit is issued.
  • If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
  • Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above – including restocking, cancellation and other applicable fees.

Pre-Orders and back-orders can only be cancelled within 14 days of the original purchase date. All transactions, including pre-orders and back-orders are charged at the point of purchase.

To Cancel an order email [email protected] with order number, name and reason for cancellation. Orders will not be cancelled without an email.

Legal

Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Crossed Industries products) shall be in the state or federal courts located in Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Crossed Industries products) must be commenced within one (1) year after the claim or cause of action arises. Crossed Industries’ failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Crossed Industries may assign its rights and duties under this Agreement to any party at any time without notice to you.

 

Crossed Industries

31499 US Hwy 27

Haines City, Florida 33844

Phone: (863) 439-7616

 

This Terms and Conditions document was last modified October 25, 2023 Crossed Industries™